Billings Business Faces Criticism for Policy Banning Strollers

An incident at a Billings retailer has sparked controversy and raised questions about discrimination and accessibility. Stones and Bones, a store located on the corner of 24th Street West and Broadwater Avenue, found itself in hot water after a three-year-old autistic child was denied entry with a stroller.

The store’s policy, which prohibits strollers inside, was enforced by co-owner Crystal Hamilton, who claimed it was to prevent shoplifting. However, disability advocates argue that such a policy could potentially discriminate against individuals with disabilities.

The dispute gained public attention after the family involved shared their negative experience on a Facebook community page. The incident has since ignited a debate in the community, with advocates like Kristen Jenkins, a resident of Laurel who himself has a child with autism, expressing frustration and empathy for the family involved.

The store’s stance on the issue has raised concerns about potential violations of the Americans with Disabilities Act (ADA). Carlos Ramhlo, the executive director of a local advocacy organization, pointed out that if a stroller is being used as a mobility device, denying entry based on that could be considered a violation of equal access rights.

Despite the backlash, Hamilton has stood by the store’s policy, citing previous incidents of shoplifting involving strollers. She also expressed regret over her online response to the customer review, acknowledging that it was unprofessional.

As the debate continues, Jenkins has vowed not to support a Business that does not prioritize accessibility for individuals with disabilities. The incident serves as a reminder of the ongoing challenges faced by those with disabilities in gaining equal access to public spaces.

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