Ammar Zuriki joins TotalCX as the new Chief Technology Officer

TotalCX, a leading provider of AI-driven customer experience management solutions, has announced the appointment of Ammar Zuriki as its new Chief Technology Officer. The company, headquartered in Houston, Texas, is expanding its senior leadership team to further enhance its innovative approach to technology and customer-centric strategies.

Ammar Zuriki brings over 20 years of leadership experience in the software industry and is widely recognized for his customer-focused and data-driven approach to technology. Prior to joining TotalCX, he served as the Principal Technical Product Manager at Nuance Communications, a Microsoft Company, where he played a key role in the development of omnichannel customer engagement solutions with a strong focus on reporting and analytics.

Ammar’s expertise in the latest advancements in Artificial Intelligence (AI), Natural Language Processing (NLP), and Machine Learning (ML) will be invaluable to TotalCX as the company continues to lead the industry in innovation, particularly in conversational AI management and reporting.

“We are thrilled to welcome Ammar as our new Chief Technology Officer,” says Gary Graves, CEO and Co-Founder of TotalCX. “His extensive experience and innovative approach to technology make him an invaluable addition to our leadership team. Ammar’s expertise will be pivotal in driving our tech strategy forward, ensuring that we continue to deliver cutting-edge solutions to our clients.”

TotalCX is known for its excellence in products and services, and Ammar is honored to contribute to the company’s journey of success and growth. The company’s mission of redefining customer experience in the digital age aligns with Ammar’s vision for ethical use of AI and innovative technology solutions.

The addition of Ammar Zuriki to TotalCX’s leadership team signals a new phase of growth and innovation for the company. With a focus on driving customer delight and financial success, TotalCX is poised to continue its legacy of providing top-tier customer experience management solutions.

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Jennifer Sanford

Historic background:
TotalCX has been at the forefront of AI-driven customer experience management solutions, revolutionizing the way businesses engage with their customers. The company’s commitment to innovation and excellence has propelled it to the top of the industry, and the appointment of Ammar Zuriki as Chief Technology Officer marks a significant milestone in its continued growth and success.

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